Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with original package.
All items will be checked carefully before shipment.We will pack and ship the parcel with 48 hour. ( There will be delay when holidays. )
Tracking information is available within 1-4 days after shipment. We will ship the parcel via International Post. Usually, shipping time is 10-15 business days. If you can't receive your item, please feel free to contact me for help
SouthEast Asia: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am