Q: The product has missing or broken part when you receive?
A: Please let us know which is missing, we will arrange resend
Q: What can I do when purchase protection time is running out?
A: If your purchase protection time is running out but still have not receive the package, please contact us to extend it.
Q: The Product packaging?
A: We pack it with Bubble bag without original package. If you need it, please contact us to add some fee for box freight
All items will be checked carefully before shipment.We will pack and ship the parcel with 48 hour. ( There will be delay when holidays. )
Tracking information is available within 1-4 days after shipment. We will ship the parcel via International Post. Usually, shipping time is 15-20 business days. If you can't receive your item, please feel free to contact me for help
SouthEast Asia: From 9:00 am to 18:00 pm
London: From 2:00 am to 11:00 pm
Moscow: From 4:00 pm to 13:00 pm
New York: From 21:00 pm to 6:00 am
South Ameicas: From 21:00 pm to 6:00 am